Heat Pump Service and Maintenance Plans

We offer an air source heat pump service plan that provides annual maintenance checks to ensure your system runs efficiently and keeps your warranties valid. For enhanced coverage, our Comprehensive Plan includes both the annual service visit and any required repairs or replacements.

To maintain your warranty, manufacturers require an annual service, and we can provide this service whether or not we installed your heat pump.

Find details of each plan below!

Annual Service Plan

Our basic package, spreading the cost of your air source heat pump service plan over the year, in manageable and affordable payments.

Comprehensive Plan

This plan offers you additional protection to fully cover your air source heat pump. Repairs and replacements covered, with call-out service within 48 hours.

Annual Service Plan

Keep Your Warranties Valid
£ 16 Monthly
  • Yearly Service
  • Product Warranties Remain Valid
  • Check all system components are working correctly

Comprehensive Plan

Total Peace Of Mind
£ 24 Monthly
  • Yearly Service
  • 48 Hour Response Time
  • Repairs and Replacement Costs Included

FAQs

Why should I service my heat pump?

Regular servicing is an essential part of heat pump maintenance and is required by the manufacturer to keep the warranty valid. It ensures your system continues to run efficiently and enables our technicians to identify any potential issues before they become a major problem. It also ensures the pump continues to operate safely and efficiently. 

What maintenance will be carried out?

Air-source heat pumps are very reliable. However, debris can build up so it would be best if you had the pump serviced annually to ensure it continues working efficiently. Our heating engineers can replace air filters, too, if required by the manufacturers, ensuring that dirt and pollen doesn’t collect in the system. 

We’ll check heating circuit inside, all components, functionality, settings, and flow rates to ensure your pump is running to maximum efficiency.

In addition, we’ll carry out a sound assessment, which is necessary for compliance with planning requirements. This will ensure that any noise the unit produces doesn’t exceed a certain level.

What is the service life of my heat pump?

With proper maintenance, a heat pump can usually last for 15-20 years. 

Can I service my heat pump myself?

While it’s simple and safe to clean the back of your heat pump to prevent debris from building up, getting a professional to carry out servicing is vital. An MCS-certified engineer can ensure minor problems don’t escalate and that the heat pump runs efficiently and safely. If you were to attempt this yourself then your warranty will be voided, and if you were to alter any components then the workmanship warrant with ourselves would also be void.

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